This Privacy Policy describes how PPLDOC ("we", "our", "us") collects, uses, and protects information within the PPLDOC Admin Application, used exclusively by clinic administrators, front-office staff, and authorized medical personnel.
By using the PPLDOC Admin app, you agree to the practices described in this policy.
1. Information We Collect
A. Admin & Staff Information
- Name
- Phone number
- Email address
- Role/Designation
- Login credentials (securely encrypted)
B. Clinic Information
- Clinic name
- Clinic location
- Department & doctor details
- Operational settings
C. Patient Information (Managed on behalf of the clinic)
PPLDOC Admin processes patient information only as instructed by the clinic, including:
- Name, age, gender
- Contact details
- Medical history and previous diagnoses
- Lab reports and attachments
- Visit records & vitals
Note: Clinics are the data controllers. PPLDOC acts as a secure technology provider and data processor.
2. How We Use the Information
We use the collected information to:
- Provide clinic management features
- Manage patient onboarding and appointments
- Sync patient reports, records, and clinical workflows
- Improve app performance and reliability
- Offer customer support
- Maintain security and prevent unauthorized access
3. Data Sharing
We may share data only with:
- Authorized doctors and staff belonging to the same clinic
- Service providers who support hosting, storage, and security
- Regulatory authorities only if legally required
No patient or admin data is shared for marketing purposes.
4. Data Security Measures
We implement strict security measures to protect your data, including:
- End-to-end encryption for sensitive information
- Secure cloud storage compliant with industry standards
- Role-based access controls to ensure only authorized personnel access clinic and patient data
- Regular security audits and updates
5. User Rights & Control
You have the right to:
- Access and update your admin/staff profile
- View and manage clinic and patient data within your authorized scope
- Request correction or deletion of your data
- Disable app notifications through settings
6. Data Retention
Your personal and professional data is stored as long as necessary to provide our services. Patient records and clinic data will be retained according to medical compliance standards and legal requirements unless deleted by the clinic administrator or required by law.
7. Updates to this Privacy Policy
We may update this policy from time to time. You will be notified of significant changes through app notifications or email.
8. Contact Us
For privacy-related concerns or data requests, contact: