Privacy Policy for PPLDOC

Effective Date: 01/04/2025 | Last Updated: 30/03/2025

PPLDOC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app and services. By using PPLDOC, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We collect the following types of personal data when you use our app:

  • Health Records: Lab reports, prescriptions, and other medical history uploaded by users.
  • Account Information: Name, email address, phone number, and login credentials.
  • Device Information: IP address, device model, operating system, and app usage data.
  • Communications: Any messages, feedback, or inquiries you send to us.

1.2 How We Collect Data

  • Directly from users when they register, upload records, or interact with the app.
  • Automatically through app analytics, cookies, and log data.
  • From third-party integrations, where applicable.

2. How We Use Your Information

We use your data to:

  • Store and manage your health records securely.
  • Send notifications for medication reminders and upcoming medical checkups.
  • Improve our app features, user experience, and security.
  • Comply with legal and regulatory obligations.

3. Data Sharing & Third Parties

We do not sell or share your personal information with third parties for advertising purposes. However, we may share data with:

  • Healthcare Providers: If you opt to share your health data with a doctor.
  • Service Providers: For cloud storage, analytics, and notification services.
  • Legal Authorities: If required by law or to protect user safety.

4. Data Security Measures

We take strict security measures to protect your data, including:

  • End-to-end encryption for health records.
  • Secure cloud storage compliant with industry standards.
  • Access controls to ensure only authorized users can view sensitive data.

5. User Rights & Control

You have the right to:

  • Access, update, or delete your health records anytime.
  • Request data portability.
  • Withdraw consent for data processing.
  • Disable notifications in your app settings.

6. Data Retention

Your personal data is stored as long as necessary to provide our services. If you delete your account, your records will be permanently removed unless retention is required by law.

7. Children's Privacy

PPLDOC is intended for users aged 18 and above. We do not knowingly collect data from children under 18.

8. Updates to this Privacy Policy

We may update this policy from time to time. You will be notified of significant changes through app notifications or email.

9. Health App Declaration Compliance

This section outlines the categories selected in Google Play Console under Health apps and how PPLDOC complies:

9.1 Healthcare Services and Management

PPLDOC allows users to:

  • Securely store, manage, and access personal and family health records such as lab reports, prescriptions, and medical history.
  • Organize their healthcare information in a single place.
  • Share health records with authorized healthcare providers.

These features are intended to support users in managing their wellness and medical data, but are not a replacement for professional medical care.

9.2 Medication and Treatment Management

PPLDOC offers:

  • Smart medication reminders for doses and schedules.
  • Treatment tracking features to monitor progress over time.
  • Prescription logs to manage and recall past medications.

These tools are designed to help users adhere to prescribed treatments and improve their health outcomes in coordination with their doctors.

10. AI‑Based Health Analysis Features

10.1 AI‑Based Risk Profiling

PPLDOC uses AI algorithms to analyze your health data and lab reports to:

  • Generate personalized risk profiles.
  • Help users and doctors detect early warning signs based on historical trends.

10.2 Individual Lab Result Insights

The AI system highlights abnormal values, health patterns, and trends over time.

These insights are intended to support awareness and education, not to diagnose or replace medical expertise.

Disclaimer: AI-generated insights are for informational purposes only. They do not constitute medical advice, diagnosis, or treatment. Always consult a licensed medical professional for health-related decisions.

10.3 Patient Data Privacy and Control

  • Health data used for AI processing is encrypted and stored securely.
  • All processing complies with applicable data protection laws.
  • Your identifiable information is never shared without your explicit consent.

11. User Acknowledgement and Responsibility

By using PPLDOC, you acknowledge that:

  • The app provides supportive tools for managing health and medication, but does not replace medical consultation.
  • You are solely responsible for how you use the app's insights and reminders.
  • For any medical concerns, you should always consult a qualified healthcare provider.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: [email protected]